Over 30 years of experience in the industry. Over 20 years of leadership experience in relevant areas including compliance, quality and product engineering. Key skills include contract creation and financial acquiring compliance management. Extensive experience in the management of 3rd and 4th party vendors including management programmes for multi-national acquiring customers’ requirements. Responsibilities for all aspects of compliance including contractual, business continuity and threat & risk management.
Meet the Team
UKPR is a family-owned and family-run business. All team members, whilst bringing experience and skills, fit within the company ethos of customer satisfaction, quality driven and value for money. UKPR values all their team members and those with a management function, including those listed below, exhibit these traits on a consistent basis.
Kenny Ewing
Compliance and Contract
Kev Adlam
Business Development and Marketing Consultancy
Over 25 years of experience in the industry. Over 20 years of leadership experience in relevant areas including business development and marketing. Key skills include business planning, sales end-to-end management and marketing management. Extensive experience of management within these sectors for multi-national ISO and acquiring customers. Responsibilities for all aspects of marketing, business development and sales consultancy.
Donald Dawe
Project Management
Proven project management and project delivery manager with over 20 years of experience within EMS multinational businesses and MBO start-ups. UKPR staff member for 10 years and has been responsible for project delivery for UK and EU-acquiring customers. Key skills are project management detail and planning, requirements interpretation and fulfilment, coupled with a focussed approach to cost and time management.
Lorraine Cawley
Finance Director and Key Stakeholder
Lorraine has been key to the growth of the UKPR business with astute financial management and planning whilst having a pragmatic approach utilising her knowledge of the industry. Lorraine has key business responsibilities for specific compliance aspects associated with senior staff recruitment and all aspects of financial management. Whilst not being a family member Lorraine is a shareholder within the organisation.
Ross Cumming
Engineering Management and P2PE
Over 30 years of industry experience within multi-national OEM supplier of POS, EPOS and services to acquire, retail and services clients. Key skill sets including significant quality focussed having served as UK & ROI quality manager for POS OEM. Further key skills include P2PE management and KIF management including successful accreditation management of facilities at both OEM and UKPR sites for a variety of goods & products both attended and unattended. Process-driven with first-rate attention to detail and a right-first-time mentality.
Natalie Scott
Managing Director – Business Sponsor
UKPR Managing Director and family member of the Reid family who founded the business in the mid-2000s. A business shareholder with a focus on customers and strategic delivery of business & project objectives. Started within the UKPR business whilst in its infancy and has been a key enabler of the growth of the business growth. Extensive UKPR experience in key functions including logistics, distribution, contact centre and people management.
Garry Scott
Warehouse and Distribution Manager
Garry has hands-on man management of our warehousing and distribution staff at all 4 of our facilities. Utilising his experience and management skills Garry ensures that all the sites run in a smooth, effective and efficient manner. Garry has overall responsibilities for logistical planning and distribution with which he works on these in conjunction with our business partners. Site compliance and security including H&S, CCTV and access complete the competencies under Garry’s remit.
Mark Reid
Chairman and Founder
UKPR business founder in the mid-2000s. Key skills include extensive experience as group global operations director for OEM solutions provider with full P&L and functional responsibility, prior to creating UKPR. Responsible for UKPR ethos and business growth since creation with recent periods being centred on strategic growth vision to future-proof the business for the shareholders and staff. Extensive skills in client relationship management at the senior executive level, business & skills mentoring of key staff coupled with an attitude that fosters an enjoyable approach to business, centred on social and community responsibilities.
Alex Campbell
Account & Service Management
UKPR team member that has been with the business for over 15 years in a client and account management function. Instrumental in obtaining repeat contract wins for several acquiring bank clients over his time with the business. Key skills are proactive communications, MI / performance management, and client-centric approach including cost-saving initiatives which have saved clients over £200,000. Extensive logistics and supply chain experience including vendor management of a multi-national courier business.